Privacy Policy

At Casa Mina Studio (“we”, “us”, “our”), your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, interact with us, or purchase our products and services.
 
By using our website or services, you agree to the practices described in this policy.
 
1. Information We Collect
 
We may collect the following types of information:
 
a) Information You Provide
•Name, phone number, email address
•Delivery and billing details
•Payment-related information (processed securely through third-party providers)
•Any information you share when contacting us, subscribing to our mailing list, or placing an order
 
b) Information Collected Automatically
 
When you visit our website, we may collect:
•IP address and browser type
•Pages visited and time spent on our site
•Cookies and similar tracking technologies
 
 
2. How We Use Your Information
 
We use your information to:
•Process and deliver your orders
•Communicate with you about purchases, deliveries, or inquiries
•Provide customer support
•Improve our website, products, and services
•Send marketing updates, promotions, or newsletters (you may opt out at any time)
•Comply with legal and regulatory obligations
 
3. Cookies and Tracking Technologies
 
We use cookies to enhance your browsing experience, analyze website performance, and improve our services. You can control or disable cookies through your browser settings, though this may affect some site functionality.
 
4. How We Share Your Information
 
We do not sell your personal information.
 
We may share your information with:
•Trusted service providers (such as delivery partners and payment processors)
•Technology providers that help us operate our website and services
•Legal or regulatory authorities, where required by law
 
All third parties are required to handle your information securely and in accordance with applicable data protection laws.
 
5. Data Storage and Security
 
We take reasonable technical and organizational measures to protect your personal information from loss, misuse, or unauthorized access. While no system is completely secure, we strive to protect your data using industry-standard safeguards.
 
6. How Long We Keep Your Information
 
We retain your information only for as long as necessary to:
•Fulfill the purposes outlined in this policy
•Comply with legal and business requirements
 
When no longer required, your information is securely deleted or anonymized.
 
7. Your Rights
 
You have the right to:
•Request access to the personal information we hold about you
•Request corrections or updates to your information
•Request deletion or restriction of your data (where legally applicable)
•Opt out of marketing communications at any time
 
To exercise these rights, please contact us using the details below.
 
8. Children’s Privacy
 
Casa Mina Studio does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been provided, we will delete it promptly.
 
9. Changes to This Policy
 
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services means you accept the updated policy.
 
 
10. Contact Us
 
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
 
Casa Mina Studio
Phone: +254 745 388 747
Email: info@casaminastudio.com